Table of Contents
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Contents
Chapter 15 - Enterprise Manager Personal Administration
Chat Feature Operation ..................................................................................................................166
Canned Replies ..............................................................................................................................167
Configuring Chat .............................................................................................................................168
Interfacing with Other Programs .....................................................................................................171
Format of the DDE Command Interface .........................................................................................172
Dialer................................................................................................................................................. 177
Main Screen....................................................................................................................................177
Calls Display Area ..........................................................................................................................178
Functions ........................................................................................................................................178
Sorting Entries ................................................................................................................................179
Dialer Operation..............................................................................................................................179
Adding Calls to the Dialer ...............................................................................................................181
Configuration Settings ....................................................................................................................183
Adding Action Buttons to Ready to Dial and Results Screens........................................................185
Advanced Topics ............................................................................................................................186
History ............................................................................................................................................... 186
Buttons .............................................................................................................................................. 190
Web Browser..................................................................................................................................... 191
Soft phone......................................................................................................................................... 192
Prerequisites ..................................................................................................................................... 193
Log In ................................................................................................................................................ 194
To change your Security Code/Password ......................................................................................194
Log Out ............................................................................................................................................. 194
Home................................................................................................................................................. 195
Keystrip Labels.................................................................................................................................. 196
DND Activating.................................................................................................................................. 197
One Touch Buttons ........................................................................................................................... 197
Changing a One Touch Button .......................................................................................................197
To Use a One Touch Button ...........................................................................................................198
Ring Tones........................................................................................................................................ 199
Settings ............................................................................................................................................. 200
Call Forward...................................................................................................................................... 201
CF Internal and Line Calls ..............................................................................................................201
CF Direct Line Calls ........................................................................................................................201
To set up Station Call Forward .......................................................................................................201
Speed Dial......................................................................................................................................... 204
System Speed Dial .........................................................................................................................204
System Info ....................................................................................................................................... 204
Display Advisory Messages ............................................................................................................204
Voice Mail.......................................................................................................................................... 205
Account Code.................................................................................................................................... 205
Preferences....................................................................................................................................... 206
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