Personal Assistant; Follow Me - Toshiba VIPedge User Manual

Personal Assistant

Follow me

Button LED
Off
Red
VIPedge UG 12/12
With Personal Assistant you can designate buttons that callers can press
when listening to your voicemail message that will automatically transfer them
to another extension. For example, you may wish to inform callers they can
reach your assistant by pressing a number on their keypad.
A Personal Assistant must first be set up by your system administrator to
define the key press. Once the key press is set up you can change the
transfer extension through your phone. Check with your system administrator
to see if any keys are pre-defined in your organization.
To change your Personal Assistant transfer extension:
1. Call the voice messaging system and select 3 7 2
2. Enter the mailbox of the person you wish the call to be transferred to,
followed by #.
3. Change your personal message greeting (see Greetings chapter) to
indicate to the caller that they can use this key press. For example, "Press
1 to be transferred to my assistant."
Follow-me enables you to set up your mailbox to forward a call to another
phone number before the call is transferred to your voicemail. For example,
you may be out of the office but are expecting an important call and want all
calls to be transferred to your cell phone.
Follow-me is an optional feature that may or may not be available in your
organization and depending on how it is set up can also allow you to:
Accept a call or reject it and send it to voicemail
•
Record the conversation once the call is accepted
•
Conference in the operator and stay on the call or drop out
•
Conference in another extension and stay on the call or drop out
•
Follow Me feature provides telephone operation integration with the following
capabilities.
1. Follow Me feature control button on the phone:
User can now assign the button for Follow Me feature and activate and
deactivate the feature from the button on the IP telephone to easily
change the operation when users are in the office or on the road.
2. Hand-off:
When the user take the call from the cell phone and return to the office,
the call can be easily handed off to the desktop phone by pressing the
same button.
3. Status Indication:
The button has the LED to show the status of the Follow Me feature as
shown below.
Follow Me feature is not activated. The call should ring the default station (usually
the user's desktop phone).
Follow Me feature is activated, and the call will follow the Follow Me personal
schedule.
TOSHIBA
Other Messaging Applications
Description
VIPedge
63