Error Code And Self-Diagnostic Mode; Error Code List - Toshiba e-STUDIO350 Service Handbook

2.

ERROR CODE AND SELF-DIAGNOSTIC MODE

2.1

Error Code List

One of the following error codes is displayed at the upper right of the screen while pressing the [CLEAR] button
and the digital key [8] simultaneously when the "CLEAR PAPER" or "CALLSERVICE" symbol is blinking.
2.1.1 Jam
Error code Classification
E010 Paper exit jam
E020
E030 Other paper jam
E061
E062
E063
E064
E065
E090
E110 Paper misfeeding
E120
E130
E140
E150
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Contents
Jam not reaching the exit sensor: The paper which
has passed through the fuser unit does not reach
the exit sensor.
Stop jam at the exit sensor: The trailing edge of the
paper does not pass the exit sensor after its leading
edge has reached this sensor.
Power-ON jam: The paper is remaining on the
paper transport path when power is turned ON.
Incorrect paper size setting for upper drawer: The
size of paper in the 1st drawer differs from size set-
ting of the equipment.
Incorrect paper size setting for lower drawer: The
size of paper in the 2nd drawer differs from size set-
ting of the equipment.
Incorrect paper size setting for PFP upper drawer:
The size of paper in the 3rd drawer differs from size
setting of the equipment.
Incorrect paper size setting for PFP lower drawer:
The size of paper in the 4th drawer differs from size
setting of the equipment.
Incorrect paper size setting for bypass tray: The
size of paper in the bypass tray differs from size
setting of the equipment.
HDD abnormality causes jam: Image data to be
printed cannot be prepared.
ADU misfeeding (Paper not reaching the registra-
tion sensor): The paper which has passed through
ADU does not reach the registration sensor during
duplex printing.
Bypass misfeeding (Paper not reaching the regis-
tration sensor): The paper fed from the bypass tray
does not reach the registration sensor.
Upper drawer misfeeding (Paper not reaching the
upper drawer feed sensor): The paper fed from the
upper drawer does not reach the upper drawer feed
sensor.
Lower drawer misfeeding (Paper not reaching the
lower drawer feed sensor): The paper fed from the
lower drawer does not reach the lower drawer feed
sensor.
PFP upper drawer misfeeding (Paper not reaching
the PFP upper drawer feed sensor): The paper fed
from the PFP upper drawer does not reach the PFP
upper drawer feed sensor.
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Troubleshooting
P. 5-1
P. 5-1
P. 5-2
P. 5-2
P. 5-2
P. 5-2
P. 5-2
P. 5-2
P. 5-3
P. 5-14
P. 5-15
P. 5-16
P. 5-17
P. 5-18
e-STUDIO350/352/353/450/452/453
ERROR CODE AND SELF-DIAGNOSTIC MODE
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