Toshiba e-STUDIO350 Service Handbook page 29

Error code Classification
CB20 Finisher related
service call
CB30
CB31
CB40
CB50
CB51
CB60
CB80
CB81
CB90
CBA0
CBB0
CBC0
CBD0
CBE0
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Contents
Delivery motor abnormality: Delivery motor or deliv-
ery roller is not rotating normally. [MJ-1022]
Tray 1/Tray 2 shift motor abnormality: Tray 1/Tray 2
shift motor is not rotating or delivery tray is not mov-
ing normally. [MJ-1023/1024]
Movable tray shift motor abnormality: The movable
tray shift motor is not rotating or the movable tray is
not moving normally. [MJ-1101]
Movable tray paper-full detection error: The actua-
tor of the movable tray paper-full detection sensor
does not move smoothly. [MJ-1101]
Rear aligning plate motor abnormality: Rear align-
ing plate motor is not rotating or aligning plate is not
moving normally. [MJ-1023/1024]
Front alignment motor abnormality: The front align-
ment motor is not rotating or the front alignment
plate is not moving normally. [MJ-1101]
Staple motor abnormality: Staple motor is not rotat-
ing or stapler is not moving normally. [MJ-1022/
1023/1024]
Stapler home position error: The stapler home posi-
tion sensor does not work. [MJ-1101]
Stapler shift home position error: The stapler is not
at the home position. [MJ-1101]
Stapler unit shift motor abnormality: The stapler unit
shift motor is not rotating or the stapler is not mov-
ing normally. [MJ-1023/1024/1101]
Backup RAM data abnormality:
(1) Abnormality of checksum value on finisher con-
troller board is detected when the power is turned
on. [MJ-1023/1024]
(2) Abnormality of checksum value on punch driver
board is detected when the power is turned on. [MJ-
1023/1024 (when MJ-6004 is installed)]
RAM abnormality: Abnormality of checksum value
on finisher controller PC board is detected when the
power is turned on. [MJ-1101]
Flash ROM abnormality: Abnormality of checksum
value on finisher controller PC board is detected
when the power is turned on. [MJ-1101]
Paper pushing plate motor abnormality: Paper
pushing plate motor is not rotating or paper pushing
plate is not moving normally. [MJ-1024]
Stitch motor (front) abnormality: Stitch motor (front)
is not rotating or rotary cam is not moving normally.
[MJ-1024]
Stitch motor (rear) abnormality: Stitch motor (rear)
is not rotating or rotary cam is not moving normally.
[MJ-1024]
Alignment motor abnormality: Alignment motor is
not rotating or aligning plate is not moving normally.
[MJ-1024]
Guide motor abnormality: Guide motor is not rotat-
ing or guide is not moving normally. [MJ-1024]
Paper folding motor abnormality: Paper folding
motor or paper folding roller is not rotating normally.
[MJ-1024]
2 - 9
06/01
Troubleshooting
P. 5-72
P. 5-73
P. 5-74
P. 5-74
P. 5-75
P. 5-75
P. 5-76
P. 5-76
P. 5-77
P. 5-77
P. 5-77
P. 5-77
P. 5-77
P. 5-78
P. 5-78
e-STUDIO350/352/353/450/452/453
ERROR CODE AND SELF-DIAGNOSTIC MODE
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