Setting Up Real Time Display Windows - NEC Univerge SV8100 Installation Manual

Setting Up Real Time Display Windows

There are four types of display windows that can be created.
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Real time status is used to show a status as events are happening. For example, calls
waiting against a DDI.
•
Real time Statistics are a set of statistics that are presented for a group. For example the
number of calls answered, abandoned against a DDI group
•
Single Value is a Statistic that is updated as each call is processed. For example this could
be the number of calls answered shown against a DDI
•
Combination Values. Will show several statistics in one window
Extension Status
From the View menu select Real Time Information. Expand Real Time Status, select Extensions and
click Create a New Extension Status View.