Call Recording; Overview - NEC Univerge SV8100 Installation Manual

Call Recording

Overview

MyCalls Call Recorder gives you the ability to record and playback calls on ISDN trunks. A recording
unit is placed between the Network Termination Equipment (NTE) and the ISDN card in the PBX.
The calls are now terminated at the call recording unit and re-generated to the PBX. There is a USB
lead on the call recording unit that is connected to a PC. As calls pass through the call recording unit,
they are streamed onto the PC and stored in a database.
MyCalls has its own database of calls made and received on the PBX. Using MyCalls call recorder, it
is possible to playback the calls stored in the call recoding database using MyCalls.
SMDR
BRI/PRI
MyCalls PC
USB Lead Call Recorder
Print Server
Power/TX Link/Rx LPT1 LPT2 COM
PSTN
Recorded
MyCalls
Calls
Database
Database