Running Reports; Pre Defined Reports - NEC Univerge SV8100 Installation Manual

Running Reports

Pre Defined Reports

When MyCalls is installed there are a set of pre defined reports available to run. These 'Report Items'
can easily be copied, renamed and customised. From the MyCalls Menu, go into Reports / Reports
and expand 'Report Items'. There are two main types of reports, Lists and Summaries. A list report
will display individual call details, showing the time, date, CLI and other information relating to the call.
A summary report will display the number of calls totalled up and other statistics. There are 3 default
folders containing reports, Daily, Monthly and weekly. Expand one of them and choose a report.
To run the report, click on it and select 'Run Report Item' from the right side of the reporting window.
The report will be displayed in the report viewer in MyCalls. If you wish to customise any of the
reports, you are able to create a copy of an existing report item and modify it. Choose the report you
wish to modify and click 'Copy Report Item.'
Enter the new report name and click OK