Customising the Call Records View
It is possible to customise the call records and use a wizard similar to the reporting wizard to do a
more advanced call search. Click the options button in the call records view, select custom and click
edit.
A wizard will now start allowing you to select the calls you wish to view. The wizard is almost exactly
the same as the report wizard. The first step in the wizard will allow you to customise the dates for
which the report will run. Enter the required reporting period and click next.