Caller Id/Did/Pin Call Routing - Panasonic KX-TVM50 Programming Manual

Voice processing system acd report server
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2.4.1

Caller ID/DID/PIN Call Routing

A maximum of 200 Caller ID/DID/PIN numbers can be assigned so that callers are automatically
forwarded to a preprogrammed destination. A different destination can be set for each time mode
(day, night, lunch, break). PIN Call Routing is only available when the "Call Transfer Anytime" of a
Custom Service is set to "PIN".
The service with the highest priority will handle the call. The order of priority is:
Holiday Service > Caller ID Call Routing > DID Call Routing > Trunk Service > Port Service.
Follow the steps below to edit Caller ID/DID/PIN Call Routing screen:
1.
Select the desired mode (Caller-ID Mode, DID Mode, PIN Mode) in Mode:.
[Addition]
1.
Click Add....
2.
Edit parameters in the Edit Parameters dialogue box.
3.
Click OK.
[Deletion]
1.
Select the desired Caller ID/DID/PIN number.
2.
Click Delete.
3.
Click Yes.
[Edit]
1.
Select the desired Caller ID/DID/PIN number.
2.
Click Edit....
3.
Edit parameters in the Edit Parameters dialogue box.
4.
Click OK.
Note
DID setting is only available when the VPS is connected to one of the following PBXs using
DPT Integration.
KX-TD500: Software production date code 040901 or later. (KX-TD500C: Q951AB or
higher, KX-TD500RU: Q971AB or higher, all other: Q271AD or higher)
KX-TDA series (Version 1.1 or higher)
Caller ID/DID/PIN Number
Caller ID/DID/PIN Number
Specifies Caller ID/DID/PIN numbers so that callers are automatically forwarded to a preprogrammed
destination. For Caller ID/DID numbers, " " substitutes for any number ( = wild card). For example,
to route all calls from Area Code 201, enter "201
can be specified by entering "P" for "Private" and "O" for "Out of Area" callers.
Value Range
Max. 20 digits consisting of 0–9,
(P and O for Caller ID number only)
2.4 Service Settings
". Also, "Private" or "Out of Area" callers
Programming Manual
75

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