Panasonic KX-TVM50 Programming Manual page 84

2.4 Service Settings
Value Range
10 s–60 s
Feature Manual References
2.2.34 No Answer Coverage Mode
Call Hold Mode
Call Hold Mode
If set to "Enable", the VPS gives callers the option of either holding for a specific extension or selecting
one of several Incomplete Call Handling Service options. While on hold, the VPS periodically gives
callers the choice to either continue to hold or select one of the Incomplete Call Handling Service
options. If set to "Disable", the VPS immediately offers callers the Incomplete Call Handling Service
and callers are not put on hold. To enable/disable this feature, check/uncheck it.
Value Range
Disable (unchecked), Enable (checked)
Feature Manual References
2.2.23 Hold
Call Queuing Announcement Mode
If set to "Enable", callers on hold are informed of their current position in the call hold queue.
Example: "One other person is waiting to connect."
Value Range
Disable, Enable
Feature Manual References
2.2.23 Hold
Call Retrieval Announcement Timing
Specifies the interval between the voice guidance message that asks whether or not calls are to be
retrieved during call holding.
Example: "To cancel holding, press 2 now. Otherwise, I'll try your party again."
Value Range
1s–30 s
Feature Manual References
2.2.23 Hold
84 Programming Manual