Panasonic KX-TVM50 Programming Manual page 90

Voice processing system acd report server
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2.4 Service Settings
Feature Manual References
2.4.2 Custom Service Builder
Menu & Transfer
This Custom Service type guides callers to press certain buttons to connect themselves with the
designated party. The prompt for this service can be recorded in the CS No. dialogue box.
[Recording a prompt]
1.
Click "Record A Prompt For This Custom Service...".
2.
Select "Record from extension" or "Import from recorded file".
When "Record from extension" is selected
1.
Specify the extension number of the telephone used for recording, then click Connect.
2.
When the specified extension rings, go off-hook.
3.
Click
voice label through the extension.
4.
Click Disconnect.
5.
Click OK.
When "Import from recorded file" is selected
1.
Click ....
The Open dialogue box appears.
2.
Navigate to the folder containing the WAV files you want to open.
(WAV files must meet the following specifications: IMA ADPCM codec, 8.000 kHz, 4 bit,
mono.)
3.
Select the desired WAV file.
4.
Click Open to import the file.
Note
The Message Manager can also use his or her telephone to record a prompt for this Custom
Service (see 3.2.6 Recording Messages in Feature Manual).
Description
The information typed in this field is for reference only.
Value Range
Max. 32 characters
Feature Manual References
2.2.16 Custom Service
Prompt Mode
Specifies the language for prompts used by this Custom Service.
Note
This parameter overrides "Incoming Call Service Prompt".
If "Primary" is selected, the default language which is selected from all installed languages
will be used.
90
Programming Manual
(record),
(stop), or
(play) to record or play a

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