GE AKTA avant User Manual page 360

8 Troubleshooting
8.1 Introduction to troubleshooting
Generate a System error report
A System error report can be generated during a troubleshooting case with information
about the problem and can also include methods, logs, and results. The report can then
be sent to Service for action.
To generate a System error report for information to Service:
Step
1
2
3
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Action
In the System Control module, on the System menu, click Create System
Error Report.
Result: The first page of a wizard is displayed.
Click Next and start to enter information about the problem, click Next.
•
Choose to enclose methods, logs or result files.
•
Select location for the report and click Finish to generate the report. The
•
filename of the zip file will be
folder location is:
E-mail the report to GE Service department.
Report_YYYYMMDD.zip
C:Program Files\GE Healthcare\UNICORN
and the default
ÄKTA avant User Manual 29035184 AE
.