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Service
Service and Maintenance Tasks
12.3.1.2
Customer Data Backup with HiPath Software Manager
Definition
The HiPath Software Manager supports, among other things, the backup of customer databas-
es (Backup Manager) from all HiPath 3000/5000 systems in the same customer network (see
also Section 12.3.7, "Backing Up System Components (Backup Manager)").
The CDB backups are stored in a directory which must be defined in advance. The data backup
can either be started manually immediately or performed at a predefined time. A cyclic backup,
which saves the customer data at a set time every day, is also possible.
Refer to the help provided with the HiPath Software Manager for information on backing up cus-
tomer data with this tool.
12.3.1.3
CDB Treatment When Replacing Central HiPath 3000 Hardware
A new license file is always required if a central control board that requires a license
>
has to be replaced. As a result of the replacement, the MAC address changes and
the license becomes invalid.
For information on this procedure, please see Section 8.3.7.
When replacing a central control board due to a hardware defect, for example, the following
options are available for handling the CDB:
Procedure: After replacing the board, load the "current" CDB to the system
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Step
1.
2.
3.
4.
5.
6.
7.
12-20
Copy the current CDB and save it on the MMC.
Disconnect the system from the power supply.
Remove the MMC.
Replace the central control board.
Insert the MMC.
Restart the system by plugging in the power plug.
The CDB previously stored on the MMC is loaded to the system RAM. The
customer system is now configured:
The CMI mobile telephones are logged on.
●
The V.24 baud rate is set up.
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The ACD login port is configured.
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All telephone options, such as volume and display, are determined per
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station.
Nur für den internen Gebrauch
Activity
A31003-H3590-S100-7-7620, 06/2012
HiPath 3000/5000 V9, Service documentation
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