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A.4
Service & Support
Contacts
Please talk to your Siemens contact (http://www.siemens.com/automation/partner) at one of
our agencies or local offices if you have any questions about the products described here
and do not find the answers in this manual.
Technical Support
You can reach Technical Support for SIPLUS HCS systems via the following communication
channels:
● Phone: + 49 (0) 911 895 7222
● E-mail (mailto:technical-assistance@siemens.com)
Siemens Industry Online Support
You can find various services on the Support homepage
(http://support.automation.siemens.com) on the Internet.
There you will find the following information, for example:
● The correct documents for you via product-related search functions
● Online support request form
● You local representative
● Information about on-site service, repairs, and spare parts.
● A forum for exchanging information among users and specialists.all over the world.
● Our newsletter containing up-to-date information on your products.
Online catalog and ordering system
The online catalog and the online ordering system can also be found at Industry Mall
Homepage (http://www.siemens.com/industrymall)
SIPLUS HCS heating control systems on the Internet
Current information on SIPLUS HCS is provided as part of our online presence
(http://www.siemens.com/siplus-hcs).
SIPLUS HCS4300 PROFINET/PROFIBUS DP
Operating Instructions, 10/2019, A5E35452705A/005
Appendix
A.4 Service & Support
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