Offline Monitor Function - Mitsubishi Electric MELSEC iQ-R Series User Manual

5.2

Offline Monitor Function

This section shows the troubleshooting on reading recording files and starting offline monitoring.
For the other items, refer to the following:
GX Works3 Operating Manual
Troubleshooting on reading recording files
Symptom Check point
Unable to read a recording Is a recorder module connected?
file in GX Works3. Is a CPU module connected when reading project data?
Is there any disconnection in the connection route?
Is the IP address of a recorder module the same as that of
another device?
Check that the operation mode of a recorder module is in the
online mode in the system monitor
Is there a firewall or proxy server in the connection route?
Is the firewall of a personal computer enabled?
Is antivirus software blocking Ethernet communications?
Check whether an SD memory card is accessible by checking
either of the following points:
• Is the CARD RDY LED ON?
• Is '1' (ON) stored in 'CARD RDY LED status' (Un\G4)?
(Page 99 Module status area (Un\G0 to 20))
Is the write access right set for a folder to which a file is read
on a personal computer?
Is there a sufficient free space on a folder to which a file is
read on a personal computer?
Unable to read project data Refer to the following:
MELSEC iQ-R CPU Module User's Manual (Application)
in GX Works3.
Reading a recording file Are files saved up to the capacity limit of an SD memory card?
takes time.
The following message Is there any disconnection in the connection route?
appears even though there
is a recording file in a
recorder module.
'No recording file exists in
the Recorder Module.'
*1 Can be checked in the "Module Diagnostics" screen of the system monitor. (Page 75 Module information list)
Corrective action
• Connect a cable to the Ethernet port of the recorder module.
• Connect a CPU module when reading project data.
• Connect the cables properly.
• Replace the cables with new ones.
• Review the IP address set in the module parameter
(recorder module). (Page 50 Module Parameters
(Recorder Module))
• Set the mode setting to "Online" in GX Works3, and reset a
*1
of GX Works3. CPU module. (Page 50 Various operation settings)
• Check the firewall or proxy server settings with the network
administrator.
• Disable the firewall when using a direct connection.
• Allow Ethernet communications with the antivirus software.
• Lower the level of the security settings of the antivirus
software.
• Stop the antivirus software.
• Insert an SD memory card.
• If an SD memory card is inserted, turn 'Clear file access stop
request' (Y1) ON or remove the SD memory card once and
insert it again.
• Set the write protect switch of the SD memory card to be
inserted to OFF.
• If the SD memory card is being mounted or unmounted, wait
until it is accessible.
• If the SD memory card is being formatted, wait until the
formatting is completed.
• Set the write access right for the folder to which a file is read.
• Secure a free space for the recording file to be read.
• Delete unnecessary recording files from the SD memory
card, and always secure 10% or more free space of the
capacity of the SD memory card for operation.
Check the following items again, then click the [Refresh]
button.
• Connect the cables properly.
• Replace the cables with new ones.
5 TROUBLESHOOTING
5.2 Offline Monitor Function
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