Brother Fax-1020Plus Owner's Manual page 194

REGULAR MAINTENANCE AND TROUBLESHOOTING
When the receiving party says vertical streaks appear on the faxes they receive
Your machine's scanner may be dirty or the receiving party's printer head may be dirty.
Clean your scanner, and make a copy to see if the problem was caused by your machine.
Vertical streaks appear on the faxes you receive
Sometimes you may see vertical streaks on the faxes you receive. Either your machine's
thermal print head may be dirty, or the sending party's fax scanner may be dirty. Clean your
thermal print head. Make a copy to see if the vertical streaks are still there.
Vertical streaks appear in copies
Sometimes you may see vertical streaks on your copies.
Either the scanner or the thermal print head is dirty. Clean them both.
* If the printed pages are still blurred at the centre or either edge as below:
• Make sure that the printer is placed on a flat, horizontal surface.
Horizontal Streaks
You may get a fax with horizontal streaks or with missing lines. Usually this is caused by a
poor telephone connection. Ask the other party to send the fax again.
If the received data is divided and printed onto 2 pages or if you get an additional blank
page your recording size may not be set correctly for the recording paper you are using. If
you are using the fixed reduction feature, check to see if the reduction ratio is suitable for
the real recording paper (see chap. 7).
When Dialling Doesn't Work...
You may have the wrong dialing mode. Change the TONE/PULSE setting. (See chap. 4.)
You may also want to check all the telephone line connections (such as to the handset and to
the wall jack). Check also that the power cord is connected. (See chap. 1.)
14-7
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