Power Lamp (Power) Does Not Light By Turning On The Power; Power Lamp (Power) Is Lit Red After The Power Is Turned On; Power Lamp (Power) Is Lit Green But The Status Lamp (Status) Is Off After The Power Is Turned On; Status Lamp (Status) Is Lit Red After The Power Is Turned On - Hitachi CE50-10 Instruction Manual

8. Troubleshooting
If there is smoke or an unusual odor, unplug the power cable plug from the outlet, and then contact us. Using the
damaged unit might cause a fire or electric shock.
8.1.2 POWER lamp (POWER) does not light by turning on the power
The unit might not be supplied with power. Take the following actions:
1. Confirm that the power cable is correctly connected to the AC inlet and the user-provided power source.
2. Confirm that the voltage output of the power source is correct.
3. If the power cable is connected correctly and the user-provided power source is functioning properly, the power
cable might be faulty. In this case, replace the power cable.
4. If the power cable is not faulty, a unit failure might have occurred. In this case, contact us.
8.1.3 POWER lamp (POWER) is lit red after the power is turned on
A unit failure might have occurred. Please contact us.
8.1.4 POWER lamp (POWER) is lit green but the STATUS lamp
(STATUS) is off after the power is turned on
A unit failure might have occurred. Please contact us.
8.1.5 STATUS lamp (STATUS) is lit red after the power is turned on
A fault might have occurred during BIOS initialization or OS startup. Please contact us.
8.1.6 RAS indicator (E1, E2, or E3) is lit red after the power is turned on
A fault has been detected in the unit. Please contact us. The following shows the lamp indications and their respective
error descriptions.
Table 8‒1: Lamps that light up in the event of fault detection
Lamp
E3 A kernel panic occurred.
E2 A multi-bit error in memory is detected.
E1 A watchdog timer detected a timeout.
8.1.7 STATUS lamp (STATUS) changes from lit green to lit red, and the
unit stops
The unit might have stopped due to detection of an OS error during unit operation. Please contact us.
8.1.8 DRIVE lamp (DRIVE) is lit red
A disk error occurred, and it is possible that information, such as log information, cannot be saved. If a USB HDD is
connected, disconnect it, restart the OS, and check that the DRIVE lamp is no longer red.
If the problem persists, or if the problem occurred while the USB HDD is not connected, the built-in SSD might be
abnormal. Please contact us.
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