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TE20 Videoconferencing Endpoint
Administrator Guide
Obtaining Technical Support
The enterprise technical support website is an efficient and real-time communication platform
where you can obtain technical documents, submit technical questions, service requests, and
troubleshooting questions, and provide feedback on Huawei products. To seek technical help
over the Internet, please visit http://e.huawei.com.
Provide the following information to help Huawei engineers answer your questions:
Issue 01 (2016-09-01)
The operation guide describes how to operate the endpoint web interface. When you are
using the endpoint and the documents delivered with the endpoint are unavailable, you
can click
in the upper right corner to read the operation guide.
Endpoint serial number (web interface query path: Help > Version)
Software version (web interface query path: Help > Version)
Network information (web interface query path: Maintenance > System Status > Line
Status)
Diagnostic and troubleshooting measures you have taken
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
1 Administrator Guidelines
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