GE MDS entraNET 900 Technical Manual page 179

05-4055A01, Rev. E
may be used remotely to provide preliminary diagnostic information, or
may even provide a path to correcting the problem.
Table 7-3. Troubleshooting with the Embedded
Symptom Possible Cause and Resolution
Remote does not a. Verify that the AP has a sufficiently large number in the
associate
b. If "Approved Remotes" is enabled on the Security
c. On the Remote, if "Restrict" is turned on in the APLIST
d. Check for the proper heading of directional antennas as
e. The encryption mode is not set correctly in all radios on the
f. If this occurs after upgrading firmware, disable encryption,
Cannot access the a. Check for secure cable connections. The serial data cable
entraNET AP Menu
(through COM1)
b. If the radio is an AP, connect using a Telnet session or a
c. Disable the serial mode for COM1
Cannot access the a. Check for secure cable connections. Serial data cable
Remote command
interface
b. Connect to the AP menu and manage the Remote using
Display on terminal Verify that the terminal or terminal emulator or Telnet
or Telnet screen is application is set to VT100. Restart the terminal program.
garbled
MDS entraNET Technical Manual
Management System
"Max Remotes" parameter of the Network Configuration
Menu.
Configuration Menu (at the AP), verify that the correct
serial number is listed in the Approved Remotes List.
command, verify that the AP is included in the list of
Approved APs.
described in Aiming Directive Antennas for Maximum
RSSI on Page 162.
network.
then re-enter the encryption phrase using eight to 41
characters in all radio devices. Finally, re-enable
encryption.
should be as short as possible, never exceeding 50 ft/15 m.
Web browser.
(Serial Gateway Configuration>COM1 Serial Data
Port>Status>Disabled)
Or, if you know the radio data configuration, follow the
numbered steps below:
1. Connect to COM1 using a terminal set to VT100 and
the port data baud rate.
2. Enter + + + ENTER
3. Change the terminal baud rate to match the
transceiver console baud rate.
4. Enter + + + ENTER
should be as short as possible, never exceeding 50 ft
(15 m).
the Serial Configuration menu. Check the configuration for
COM1 or COM2, as applicable.
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