GE MDS entraNET 900 Technical Manual page 180

170
Table 7-3. Troubleshooting with the Embedded
Management System (Continued)
Symptom
Cannot pass IP
data to the WAN.
Wireless retry
count is too high
Password
forgotten.
The following is a summary of how you can use several screens in the
entraNET MS as diagnostic tools. For information on how to connect to
the entraNET MS, see "STEP 3—CONFIGURE THE AP" on Page
Ethernet Packet Statistics Menu
(See Figure 3-44 on Page 80
This screen provides detailed information on data exchanges between
the radio you are viewing and the network through the network layer.
These include:
Wireless Packet Statistics
• Packets received
• Packets sent
• Bytes received
• Bytes sent
Ethernet Packet Statistics
• Packets received
• Packets sent
• Bytes received
• Bytes sent
MDS entraNET Technical Manual
Possible Cause and Resolution
a. Verify the AP IP settings.
b. Use the PING command to test communication with the AP
and endpoints connected to Remote radios in the local
radio system.
c. If successful with the local PING, attempt to PING an IP
radio attached to a radio.
d. If successful with the LAN PINGs, try connecting to a
known radio in the WAN.
There may be Radio Frequency Interference (RFI).
a. If omnidirectional antennas are used, consider changing to
directional antennas. This often limits interference to and
from other stations.
b. Try skipping some zones where persistent interference is
suspected, or packets per zone are disparate.
c. The installation of a filter in the antenna feedline may be
necessary. Consult GE MDS for further assistance.
a. Connect to the transceiver using a terminal through the
COM1 port.
b. Call GE MDS. Get a password-resetting Authorization Key.
c. Enter the Authorization Key at the login prompt as a
password.
for detailed information)
• Packets dropped
• Receive errors
• Retries
• Retry errors
• Packets dropped
• Receive errors
• Retries
• Retry errors
• Lost carrier detected
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