Hipath 1100 Applications; Cti Functionality - Siemens HiPath 1100 Service Manual

7.4

HiPath 1100 applications

Aspects to Consider:
The HiPath 1100 Version 7.0 application installation overwrites any previous
installations of HiPath 1100. No messages will be displayed during the process to
warn the user that previous versions of HiPath 1100 are being removed
Both versions are supported - a HiPath 1100 version 5.2 or 6.0 PABX can be
managed using HiPath 1100 Version 7.0, as they are compatible
You cannot have different versions installed in the same computer. Otherwise,
neither will work.
7.4.1

CTI Functionality

When the system is connected to a computer, system features can be executed from the PC.
The functionality provided by the connection between a telephone system and a PC is known
as CTI (Computer Telephony Integration).
For example, CTI functionality and other compatible MS-TAPI applications can be enabled by
TAPI (Telephony Applications Programming Interface) drivers. TAPI drivers are interfaces
between a Windows operating system and a TAPI-compatible telephone system. If a previous
version (ESL or HiPath 1100) Tapi driver is already installed, you will need to update it to a
HiPath 1100 V7.0 Tapi driver.
TAPI only monitors physical ports. To operate correctly, a DISA feature must use
special ports, and those cannot be monitored. If a physical port is used when the
DISA feature is active, the TAPI will be able to monitor it.
If the system is connected to a PC running as a LAN server, all network clients will also have
CTI capability available.
Comm Server:
This is an application that receives data from the system through a serial port and then
distributes the data to different applications.
Call detail recording packets
●
TAPI packets
●
Data administration packets with the administrative tool
●
Service Manual
Operation
HiPath 1100 applications
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