Problems When Starting Expressbuilder - NEC Express5800 Series Maintenance Manual

Chapter 1 Maintenance
8.2

Problems When Starting EXPRESSBUILDER

[?] Unable to start EXPRESSBUILDER:
Did you insert EXPRESSBUILDER DVD?

 Insert the DVD and restart the server.
Are BIOS settings correct?

 Configure the boot order in BIOS SETUP so that the optical disk drive will be the first to start up.
Is an error message displayed?

 Take an appropriate action according to the on-screen message.
Error [Message ID:Z3002] :
Description: Failed to detect a DVD drive or a flash drive.
Action: Check if hardware is connected properly.
Error [Message ID:Z3003] :
Description: Failed to read a file.
Action: Check if DVD is damaged.
Is a message popped up?

 Take an appropriate action according to the table below.
This EXPRESSBUILDER is not for this computer.
Insert the EXPRESSBUILDER disc for this
computer and click OK to restart the computer.
Failed to get the hardware parameters on the
motherboard. Check if EXPRESSBUILDER is for
this computer, and check if the motherboard
is broken. Click OK to restart the computer.
Failed to find a file. Click OK to restart the
computer.
Failed to open a file. Click OK to restart the
computer.
Failed to get the parameters of a file. Click
OK to restart the computer.
An undefined error occurred.
Click OK to restart the computer.
.
Message
Express5800/R320e-E4, R320e-M4 Maintenance Guide (Linux)
Action
Use EXPRESSBUILDER provided with the
server. If the same error occurs, contact your
salses representative.
Contact your sales representative.
Media may be defective or the optical disk drive
may be faulty.
Contact your sales representative.
8. Troubleshooting
65