Collecting Failure Information; Collecting Failure Information Occurred On Server - NEC Express5800 Series Maintenance Manual

Chapter 1 Maintenance
7.

Collecting Failure Information

If the server fails, you can collect failure information by using the following method.
The failure information is to be collected only at the request of your sales representative.
7.1

Collecting Failure Information Occurred on Server

This section describes how to collect system information.
1. Log in to the server as the root user. If you login with graphical mode, select [Others...] to login.
2. Run the following command to collect system information. Collected data is saved under
"/home/BugPool"directory.
# /opt/ft/sbin/buggrabber
Important When the system restarts after a failure has occurred, a message may appear
indicating virtual memory shortage. Ignore this message and proceed with starting
the system. Restarting the system at this time may result in an inability to properly
collect information.
Verify that the partition of target disk has enough free space. If you change the destination
Note
to save, add the following option to the above command and run.
--bugpool=<relative or absolute path to the destination>
Express5800/R320e-E4, R320e-M4 Maintenance Guide (Linux)
7. Collecting Failure Information
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