Cannot Receive A3 Size Faxes; Received Faxes Are Not Printed; Other Faxing Problems; Cannot Make Calls On The Connected Telephone - Epson ET-16500 User Manual

User's Guide
❏ Reprint the received fax. Select Job History from Status Menu to reprint the fax.
Related Information
"Basic Settings" on page 131
&
"Checking the Fax Job History" on page 126
&

Cannot Receive A3 Size Faxes

Check that the paper size setting of the paper source that contains A3 paper has been set to A3, and that the paper
source is set for use with the fax feature. Select Setup > System Administration > Printer Settings > Paper Source
Settings > Auto Select Settings > Fax, and then check the enabled paper source(s).
Related Information
"Printer Settings" on page 153
&

Received Faxes Are Not Printed

❏ If an error has occurred on the printer, such as a paper jam, the printer cannot print received faxes. Check the
printer.
❏ If the printer has been set to save received faxes in the inbox, the received faxes are not automatically printed.
Check the Fax Output setting.
Related Information
"Checking the Printer Status" on page 171
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"Removing Jammed Paper" on page 177
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"Saving Received Faxes in the Inbox" on page 119
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Other Faxing Problems

Cannot Make Calls on the Connected Telephone

Connect the telephone to the EXT. port on the printer, and pick up the receiver. If you cannot hear a dial tone
through the receiver, connect the phone cable correctly.
Related Information
"Connecting Your Phone Device to the Printer" on page 107
&

Answering Machine Cannot Answer Voice Calls

On the control panel, set the printer's Rings to Answer setting to a number higher than the number of rings for
your answering machine.
Solving Problems
211