Epson ET-16500 User Manual page 37

User's Guide
Code Message
E-10 Confirm IP address, subnet mask, and
default gateway setup. Connection
using the EpsonNet Setup is available.
Contact your network administrator
for assistance.
E-11 Setup is incomplete. Confirm default
gateway setup. Connection using the
EpsonNet Setup is available. Contact
your network administrator for
assistance.
E-12 Confirm the following:
❏ Entered security key/password is
correct
❏ Index of the security key/password
is set to the first number
❏ IP address, subnet mask, or default
gateway setup is correct
Contact your network administrator
for assistance.
Network Settings
Solution
Check the following.
❏ Other devices on the network are turned on.
❏ Network addresses (IP address, subnet mask, and default
gateway) are correct if you have set the printer's Obtain IP
Address to Manual.
Reset the network address if these are incorrect. You can check the IP
address, subnet mask, and default gateway from the network status
screen on the printer's control panel or by printing a network status
sheet.
When DHCP is enabled, change the printer's Obtain IP Address to
Auto. If you want to set the IP address manually, check the access
point's IP address, and then select Manual on the printer's control
panel. Set the subnet mask to [255.255.255.0].
Check the following.
❏ The default gateway address is correct when you set the printer's
TCP/IP Setup to Manual.
❏ The device that is set as the default gateway is turned on.
Set the correct default gateway address. You can check the default
gateway address from the network status screen on the printer's
control panel or by printing a network status sheet.
Check the following.
❏ Other devices on the network are turned on.
❏ The network addresses (IP address, subnet mask, and default
gateway) are correct if you are entering them manually.
❏ The network addresses for other devices (subnet mask and
default gateway) are the same.
❏ The IP address does not conflict with other devices.
If it still does not work after checking the above, try the following.
❏ Make network settings on the computer that is on the same
network as the printer using the software disc supplied or using
the software downloaded from the website.
http://epson.sn
❏ You can register several passwords on an access point that uses
the WEP security type. If several passwords are registered, check if
the first registered password is set on the printer.
37