Sent Fax Quality Is Poor; Faxes Are Sent At The Wrong Size; Received Fax Quality Is Poor - Epson ET-16500 User Manual

User's Guide
"Sending Faxes After Confirming the Recipient's Status" on page 113
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"Removing Jammed Paper" on page 177
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Sent Fax Quality Is Poor

❏ Clean the scanner glass.
❏ Clean the ADF.
❏ Change the Resolution setting on the control panel. If your originals contain both text and photos, select
Photo.
❏ Change the Density setting on the control panel.
❏ If you are not sure about the capabilities of the recipient fax machine, enable the Direct Send feature or select
Fine as the Resolution setting.
If you select Super Fine or Ultra Fine for a monochrome fax, and send the fax without using the Direct Send
feature, the printer may automatically lower the resolution.
❏ Enable the ECM setting on the control panel.
Related Information
"Menu Options for Fax Mode" on page 127
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"Basic Settings" on page 131
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"Cleaning the Scanner Glass" on page 148
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"Cleaning the ADF" on page 146
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Faxes are Sent at the Wrong Size

❏ Before you send an A3 size document, ask the recipient if the recipient's machine supports A3 size. If you see
OK (Reduced Size) in the fax transmission report, the recipient's fax machine does not support A3 size.
❏ When sending a fax using the scanner glass, place the original correctly aligning its corner with the origin mark.
Select your original size on the control panel.
❏ If you have placed the printer in direct sunlight or near a light source, the scanner glass may not detect the
document correctly. Select your original size on the control panel.
❏ Clean the scanner glass and the document cover. If there is dust or stains on the glass, the scanning area may
extend to include the dust or stains, resulting in the wrong scanning position or small images.
Related Information
"Menu Options for Fax Mode" on page 127
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"Placing Originals" on page 54
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"Cleaning the Scanner Glass" on page 148
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Received Fax Quality Is Poor

❏ Enable the ECM setting on the control panel.
❏ Contact the sender and ask them to send using a higher quality mode.
Solving Problems
210