Epson ET-16500 User Manual page 7

User's Guide
Power and Control Panel Problems. . . . . . . . . . . . 188
Power Does Not Turn On. . . . . . . . . . . . . . . . . 188
Power Does Not Turn Off. . . . . . . . . . . . . . . . . 188
Power Turns Off Automatically. . . . . . . . . . . . . 188
LCD Screen Gets Dark. . . . . . . . . . . . . . . . . . . 189
Cannot Print from a Computer. . . . . . . . . . . . . . . 189
When You Cannot Make Network Settings. . . . . . 190
Cannot Connect from Devices Even Though
Network Settings are No Problem. . . . . . . . . . . 190
Checking the SSID Connected to the Printer. . . 192
Checking the SSID for the Computer. . . . . . . . .192
Suddenly the Printer Cannot Print over a
Network Connection. . . . . . . . . . . . . . . . . . . . . . 193
Suddenly the Printer Cannot Print Using a USB
Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Printout Problems. . . . . . . . . . . . . . . . . . . . . . . . 194
Printout is Scuffed or Color is Missing. . . . . . . .194
Banding or Unexpected Colors Appear. . . . . . . 194
Colored Banding Appears at Intervals of
Approximately 2.5 cm. . . . . . . . . . . . . . . . . . . .195
Blurry Prints, Vertical Banding, or
Misalignment. . . . . . . . . . . . . . . . . . . . . . . . . .195
Print Quality is Poor. . . . . . . . . . . . . . . . . . . . .196
Printed Photos are Sticky. . . . . . . . . . . . . . . . . 197
Images or Photos are Printed in Unexpected
Colors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
The Position, Size, or Margins of the Printout
Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . 197
Paper Is Smeared or Scuffed. . . . . . . . . . . . . . . 198
Paper is Smeared During Automatic 2-Sided
Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Printed Characters Are Incorrect or Garbled. . . 199
The Printed Image Is Inverted. . . . . . . . . . . . . . 199
Mosaic-Like Patterns in the Prints. . . . . . . . . . .199
Uneven Colors, Smears, Dots, or Straight
Lines Appear in the Copied Image. . . . . . . . . . .199
Moiré (Cross-Hatch) Patterns Appear in the
Copied Image. . . . . . . . . . . . . . . . . . . . . . . . . 200
An Image of the Reverse Side of the Original
Appears in the Copied Image. . . . . . . . . . . . . . 200
The Printout Problem Could Not be Cleared. . . 200
Other Printing Problems. . . . . . . . . . . . . . . . . . . 200
Printing Is Too Slow. . . . . . . . . . . . . . . . . . . . . 200
Printing Slows Down Dramatically During
Continuous Printing. . . . . . . . . . . . . . . . . . . . .201
Cannot Start Scanning. . . . . . . . . . . . . . . . . . . . . 201
Cannot Start Scanning when Using the
Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . .202
Scanned Image Problems. . . . . . . . . . . . . . . . . . . 202
Contents
Uneven Colors, Dirt, Spots, and so on Appear
when Scanning from the Scanner Glass. . . . . . . 202
Straight Lines Appear when Scanning from
ADF. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
The Image Quality Is Rough. . . . . . . . . . . . . . . 203
Offset Appears in the Background of Images. . . 203
Text is Blurred. . . . . . . . . . . . . . . . . . . . . . . . . 203
Moiré Patterns (Web-Like Shadows) Appear. . . 204
Cannot Scan the Correct Area on the
Scanner Glass. . . . . . . . . . . . . . . . . . . . . . . . . .204
Text is Not Recognized Correctly when
Saving as a Searchable PDF. . . . . . . . . . . . . . . . 204
Cannot Solve Problems in the Scanned Image. . 205
Other Scanning Problems. . . . . . . . . . . . . . . . . . . 206
Scanning Speed Is Slow. . . . . . . . . . . . . . . . . . .206
Cannot Send the Scanned Image by Email. . . . . 206
Scanning Stops when Scanning to PDF/
Multi-TIFF. . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Problems when Sending and Receiving Faxes. . . . .206
Cannot Send or Receive Faxes. . . . . . . . . . . . . .206
Cannot Send Faxes. . . . . . . . . . . . . . . . . . . . . . 208
Cannot Send Faxes to a Specific Recipient. . . . . 208
Cannot Send Faxes at a Specified Time. . . . . . . 209
Cannot Receive Faxes. . . . . . . . . . . . . . . . . . . . 209
Memory Full Error Occurs. . . . . . . . . . . . . . . . 209
Sent Fax Quality Is Poor. . . . . . . . . . . . . . . . . . 210
Faxes are Sent at the Wrong Size. . . . . . . . . . . . 210
Received Fax Quality Is Poor. . . . . . . . . . . . . . .210
Cannot Receive A3 Size Faxes. . . . . . . . . . . . . . 211
Received Faxes Are Not Printed. . . . . . . . . . . . 211
Other Faxing Problems. . . . . . . . . . . . . . . . . . . . .211
Cannot Make Calls on the Connected
Telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Answering Machine Cannot Answer Voice
Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Sender's Fax Number Not Displayed on
Received Faxes or the Number Is Wrong. . . . . . 212
Other Problems. . . . . . . . . . . . . . . . . . . . . . . . . . 212
Slight Electric Shock when Touching the
Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .212
Operation Sounds Are Loud. . . . . . . . . . . . . . . 212
Rear Paper Feed Slot is Removed. . . . . . . . . . . .213
The Date and Time Are Incorrect. . . . . . . . . . . 213
Memory Device Is not Recognized. . . . . . . . . . 213
Cannot Save Data to a Memory Device. . . . . . . 213
Forgot Your Password. . . . . . . . . . . . . . . . . . . .214
Application Is Blocked by a Firewall (for
Windows Only). . . . . . . . . . . . . . . . . . . . . . . . 214
"?" Is Displayed on the Photo Selection Screen. . 214
A Message Prompting You to Reset the Ink
Levels is Displayed. . . . . . . . . . . . . . . . . . . . . . 214
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