Dell E43S Series Installation And Service Manual page 5

Installing a mezzanine card....................................................................................................................................... 75
Removing the mezzanine card bridge board ......................................................................................................... 77
Installing the mezzanine card bridge board.............................................................................................................77
Removing the OCP card........................................................................................................................................... 78
Installing the OCP card..............................................................................................................................................79
System battery.................................................................................................................................................................80
Replacing system battery......................................................................................................................................... 80
Installing the system battery..................................................................................................................................... 81
Trusted Platform Module................................................................................................................................................ 82
Replacing the Trusted Platform Module................................................................................................................. 82
Initializing the TPM 1.2 for TXT users......................................................................................................................83
Initializing the TPM 2.0 for TXT users.....................................................................................................................84
7 Using system diagnostics.............................................................................................................................85
Dell Embedded System Diagnostics.............................................................................................................................. 85
Running the Embedded System Diagnostics from Boot Manager...................................................................... 85
Running the Embedded System Diagnostics from the Dell Lifecycle Controller............................................... 85
System diagnostic controls.......................................................................................................................................86
8 Jumpers and connectors ............................................................................................................................. 87
System board jumper settings........................................................................................................................................ 87
System board connectors............................................................................................................................................... 88
Disabling forgotten password......................................................................................................................................... 89
9 Getting help.................................................................................................................................................90
Contacting Dell.................................................................................................................................................................90
Documentation feedback................................................................................................................................................90
Accessing system information by using QRL............................................................................................................... 90
Quick Resource Locator for XC6420 systems........................................................................................................91
Receiving automated support with SupportAssist ......................................................................................................91
A BOSS card...................................................................................................................................................92
Introduction to BOSS card..............................................................................................................................................92
Supported operating systems.................................................................................................................................. 92
Supported XC Series systems .................................................................................................................................92
BOSS card features......................................................................................................................................................... 93
Foreign Import............................................................................................................................................................ 93
SMART Info................................................................................................................................................................ 93
Auto-Rebuild............................................................................................................................................................... 93
BOSS card replacement by using Foreign Import option............................................................................................93
Driver installation.............................................................................................................................................................. 97
BOSS troubleshooting..................................................................................................................................................... 97
Physical disks not visible to operating system........................................................................................................ 97
Virtual disk not visible to operating system............................................................................................................ 98
Drive failure................................................................................................................................................................. 98
Fault in controller....................................................................................................................................................... 98
BOSS card is not detected....................................................................................................................................... 98
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