Siemens SINUMERIK Series Function Manual page 230

4 Organizational tasks
4.2 Service cases
Function
Advanced
search
Fig. 4-5: Search criteria for service cases
Function
Requested by
Author
Status of the
service cases
(filter)
Machine (filter)
Search string
Date from/to
4-230
Description
Enhanced search for service cases according to the
search term, date, status, and the current techni-
cian and initiator of the service case.
Description
Creator of fault help request
Technician currently assigned to a service
case (not the creator of the fault help re-
quest)
Filtering of all service cases according to
status: Filtering is performed by clicking
"Search".
Filtering of all service cases according to the
machine that is currently selected: Filtering is
performed by clicking "Search".
Permits filtering of all service cases accord-
ing to a free text: Filtering is activated by
clicking "Search".
Note:
The filter text is applied to the machine ID
and the service case name. Technicians
cannot be found in this way. The filter is only
effective if the limitations are adhered to.
The service cases to be displayed can be
limited to within a freely definable time win-
dow. For this purpose, the time frame is lim-
ited by entering dates (inclusive) between
which service cases should be displayed. In
addition, other filters will take effect.
© Siemens AG 2012 All Rights Reserved
ePS Network Services, Function Manual (FH) - 03/2012
03/2012
Type
ACTION
Type
SELECTION
SELECTION
SELECTION
SELECTION
INPUT
(Max. 40
characters;
no differen-
tiation be-
tween upper
and lower
case; any
character
permitted)
SELECTION
(month)
INPUT
(Day: Be-
tween 1 and
31; year:
Between
1994 and
20xx)