Toshiba Strata CIX Programming Manual page 152

Unified Messaging (UM)
Components
Microsoft Outlook Integration
The Stratagy ES has a proprietary integration designed to work with Microsoft Outlook. With this
proprietary integration, the Stratagy ES can provide custom functionality, while remaining within
the Internet standards.
Note
Here's how it works. When the Stratagy ES receives a voice message, it sends a reference (header
information) of that message to the e-mail server, not the entire message containing the voice file.
This method cuts down on network traffic and e-mail server storage. When the user logs on to his/
her e-mail account, the referenced message is listed in the Inbox. When the user selects a voice mail
message, the proprietary integration, goes directly to the Stratagy ES and requests the message be
downloaded to the client, bypassing the e-mail server. Once the message has been successfully
downloaded, Outlook launches the voice mail proprietary Message Window or form.
Microsoft Outlook presents messages in screen images called Forms. Microsoft Outlook enables
developers to create custom Forms for specific types of messages. Toshiba uses this ability to create
a proprietary Form that launches exclusively when voice messages are selected. This Form (see
example below) contains feature buttons that enable a user to control the playback of voice
messages. The proprietary Form can be configured to play the voice messages either over the client
computer's multimedia speakers, or for more privacy, the Stratagy ES can call a predefined
telephone number, so that messages can be played over the telephone's handset.
Note
Standard
Outlook
Toolbar
Multimedia Multimedia
Buttons Buttons
Playback Slide
7-4
Though there is an Outlook integration for UM, this does not imply that Microsoft
Exchange must be the e-mail server. The Stratagy ES software works with any standards
compliant e-mail server. In fact, Outlook itself works with any standards compliant e-mail
server.
When you listen to and delete a voice mail message by telephone, the e-mail listing is not
deleted from the Outlook screen. If you click on the screen listing, you are alerted that the
message has already been deleted by telephone. You must now delete it from the Outlook
screen.
Volume Slide Volume Slide
5423
Speed Slide
Strata CIX Voice Mail Programming
Configure
Stratagy Voice
Mail Button
Record Stratagy
Voice Message
Button
Telephone
Playback
Voice Reply
Voice Forward
Fax Viewer
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