Toshiba Strata CIX Programming Manual page 234

Maintenance/Troubleshooting
Utilities/Tools
Table 13-1 Voice Mail Tracer Data Screen Fields
F
IELD
Date/Time
Producer Name List
Message Text
View, Save Trace Data
1. From eManager, click Utilities > Tools > VM Tracer. The VM Tracer screen displays.
2. (Optional) To save the Trace file, click Save or SaveAs Text. Type in the file name and
destination.
Note
Retrieve Tracer File
1. From eManager, click Utilities > Tools > VM Tracer File. The Browser screen displays.
2. Find and select the tracer file and click Open. The file displays on your screen.
Trace Filters
There are four Trace filters available:
•
normal – general nature (Tracer screen defaults to normal)
•
support – determines correct installation and configuration of Stratagy ES
•
debug – intended for debugging (useful for software developers)
•
advanced – limits the trace data displayed on the screen by specifying producer list attributes
(see
The filters are available from the Filter menu at the top of the Voice Mail Tracer screen. The active
option appears with the radio button selected and only that trace data displays on the screen.
Advanced Filter
From the Advanced Filter screen, you can add, remove or edit a Producer on the display list. You
can override the Producers list entirely and display all trace data or you can select specific producers
from the list to appear on the Trace Data screen.
13-4
D
ESCRIPTION
Date/Time message was generated.
List includes:
•
Identifies session that generated message.
•
Application components name within session.
•
User Agent ID.
Brief description of message.
Trace files that are not saved are lost. Trace continues to run until the Stratagy ES Server is
shut down.
"Advanced Filter" on page 13-4 ).
Strata CIX Voice Mail Programming 01/07