Toshiba Strata CIX Programming Manual page 180

Advanced Integrations and Applications
CIX Integration
Step 3: Assign Telephone System Integration Group Name to
1. From eManager, click Advanced Configuration > System > VM Ans Methods.
2. Leave at Default or enter a new Answer Method name.
3. Leave at 990 or enter a new Greeting User Agent number.
4. Enter the desired number of rings that the Stratagy ES should wait before answering the port, or
leave this value at its default of 1.
5. Enter the Integration Group Name that was assigned in Step 1 for the Strata CIX.
6. Click Submit.
Step 4: Configure the Voice Ports Connected to Strata CIX
1. From eManager, click Advanced Configuration > System > VM Voice Ports.
2. In the Extension field, enter the extension number for the LIPU IPT VM ports originating from
the Strata CIX. For the integration to work properly, the extension numbers entered here must
exactly correspond with the extension numbers of the ports that are configured to the system.
3. Enter the Answer Method name that was created in
Step 5: Set Stratagy ES Parameter
1. From eManager, click Advanced Configuration > System > VM Parameters.
2. Set Stratagy ES sys_voicemail_pilot_number parameter to the pilot number of the Voice Mail
Hunt group. See
3. Set Stratagy ES sys_line_begin to the first voice mail port (should always be Port 1). Example:
If installing four port voice mail system, set this to 1.
4. Set Stratagy ES sys_line_end to be the last voice mail port to be used. Example: If installing a
four port voice mail system, this should be set to 4.
Step 6: Test Integration
After the integration has been enabled in voice mail and the CIX, initial testing can be done by
making test calls into voice mail. Program a Mailbox Number with default options. Use the default
System Greeting and default System Busy greetings for the mailbox.
1. Make a call into voice mail from an extension that is the same number as the Mailbox Number.
Voice mail should answer "Please enter your security code."
Note
2. Call forward a telephone All Calls. The System or Personal Greeting for the mailbox plays.
Note
3. From another extension, call the forwarded telephone.
4. Call forward a telephone for Busy. Make the extension busy, then call the busy extension from
another telephone. The System Busy or Custom Greeting plays.
Note
10-4
Answer Method
"sys_voicemail_pilot_number" on page 3-46
If the system plays the Company Greeting, then the link is not working. Recheck the
installation.
If the system plays the Company Greeting, then the link is not working. Recheck the
installation.
If the system plays the Company Greeting, then the link is not working. Recheck the
installation.
Step , or leave at default.
for more detailed information.
Strata CIX Voice Mail Programming 01/07