NEC Express5800 User Manual page 178

8-12 Troubleshooting
Inserted the correct CD-ROM but the message like the following is displayed:
The CD-ROM is not inserted or the wrong CD-ROM is inserted.
Please insert the correct CD-ROM.
OK
Is the data side of the CD-ROM dirty or injured?
→ Take the CD-ROM out of the DVD-ROM drive, confirm that it is not dirty or
injured, reset and click [OK].
Fail to access the hard disk drive:
(Refer to the documentation supplied with the disk array controller.)
Is the hard disk drive applicable to the server?
→ Operation of any device that is not authorized by NEC is not guaranteed.
Is the hard disk drive properly installed?
→ See Chapter 9.
Is the hard disk drive properly configured?
→ See Chapter 9.
Fail to access the (internal or external) SCSI devices:
Is the SCSI device applicable to the server?
→ Operation of any SCSI device that is not authorized by NEC is not guaranteed.
Is the cable connection changed?
→ See Chapter 10 for cable connection.
Are SCSI devices properly configured?
→ When the server has external SCSI devices connected, hard disk drive settings,
including SCSI ID and terminator, are required. Refer to the manual that comes
with the SCSI device for details.
Is cable length exceeded?
→ Refer to the manual that comes with the SCSI device for details.
Are the optional SCSI controllers properly configured?
→ Use the CMOS Setup utility for proper configuration of SCSI devices connected
to the SCSI connector on the mother board. When the server has an optional SCSI
controller installed and SCSI devices connected to it, use the CMOS Setup utility
that comes with the optional SCSI controller for proper configuration. See the
manual that comes with the optional SCSI controller for details.