Client Side Message Transcription - NEC univerge um8000 User Manual

Client Side Message Transcription

In this Chapter...
Message Transcription........................................................................................... 100
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Client side message transcription allows audio messages left on the voice message server to be transcribed and
sent out either as an email or as a text message. The voice message server doesn't perform the transcription,
instead it forwards the audio message via e-mail to a server or client that provides transcription services.
The voice message server interfaces with client side services that convert voicemail to text conversion services.
Once configured, the voice message server will send the voicemail to the conversion server. The conversion server
will then create a text version of the voicemail and send the text version either as an e-mail or as an SMS message.
To use client side messaging, you must:
• Contract with a client side messaging transcription service. Any transcription service that can accept SMTP
emails can be used.
• Configure the email integration for individual subscriber mailboxes to include the transcription service
provider.
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