Answer Tables - NEC univerge sv8100 User Manual

Description
The Answer Table determines how the Automated Attendant answers outside calls on
each trunk, according to the time of the day and day of the week that the call is
ringing. InMail provides 8 Answer Tables (16 from v8.00 software). The Answer Table
is an integral part of the Automated Attendant. The Automated Attendant can
automatically answer the telephone system incoming calls, play an Instruction Menu
message, and provide dialing options to callers.
With v8.00 software or higher the number of Answer Tables available has been
increased to 16.
There are 3 major Automated Attendant components:
InMail System Guide

Answer Tables

The Answer Table determines how the Automated Attendant answers outside
calls on each trunk, according to the time of the day and day of the week that
the call is ringing. The Answer Table divides the time of day and day of the week
into individual schedules, which in turn assign a Call Routing Mailbox to each
call. When a specific schedule is not in effect, the Answer Table uses its Default
Mailbox to determine routing.
By default, all trunks use Answer Table 1. Answer Table 1 has a single schedule that runs
.
Monday through Friday from 8:30AM to 5:00PM.
Routing Mailbox
A Call Routing Mailbox is a mailbox associated with an individual Answer Table
schedule or the Default Mailbox. It specifies which dialing options (Dial Action
Table) are available to callers. It also provides the Instruction Menu to callers
which typically greets the callers and describes the dialing options.
By default, Answer Table 1 has a single schedule that runs Monday through Friday from
.
8:30AM to 5:00PM. This schedule and the Default Mailbox both use Call Routing
Mailbox 1.
Dial Action Table
After the Automated Attendant answers, the Dial Action Table provides the
dialing options to callers. Each digit a caller can dial is assigned a specific action
(function) in the Dial Action Table. The dial action used depends on the setting in
the active Call Routing Mailbox, which in turn depends on the Answer Table
setup.
By default, Call Routing Mailbox 1 uses Dial Action Table 1.
.
Issue 7.00
Answer Tables
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