(1)
Image reading system: Blank or black prints
4011T035AA
<Troubleshooting Procedures>d
Step
Check
1
Are there no bent connector pins on the
cables connecting the control boards,
are all connectors correctly plugged in,
and are no cables broken?
2
Defective CIS.
3
Improper charging.
4
Defective PC Drum.
5
Improper Print Head unit.
6
No Drum Cartridge.
7
No Toner Cartridge.
<Sample of Image Quality Problem>
Result
NO
YES Replace the CIS.
YES Replace the HV1.
YES Replace the Drum Cartridge.
YES Replace Print Head unit.
YES Install a Drum Cartridge.
YES Install a Toner Cartridge.
T-28
4011T036AA
Action
Correctly plug in the connectors.
Replace connection cables.