Dell iDRAC6 User Manual page 220

Table 12-7. Using Console Redirection: Frequently Asked Questions (continued)
Question
Why do I get a blank
screen on the
managed server when
loading the
Windows 2000
operating system?
Why doesn't the
mouse sync in DOS
when performing
Console Redirection?
Why doesn't the
mouse sync under the
Linux text console?
I am still having issues
with mouse
synchronization.
Why can't I use a
keyboard or mouse
while installing a
®
Microsoft operating
system remotely by
using iDRAC6
Console Redirection?
220
Using GUI Console Redirection
Answer
The managed server does not have the correct ATI video
driver. Update the video driver.
The Dell BIOS is emulating the mouse driver as a PS/2
mouse. By design, the PS/2 mouse uses relative position for
the mouse pointer, which causes the lag in syncing. iDRAC6
has a USB mouse driver, which allows absolute position and
closer tracking of the mouse pointer. Even if iDRAC6 passes
the USB absolute mouse position to the Dell BIOS, the BIOS
emulation would convert it back to relative position and the
behavior would remain. To fix this problem, set the mouse
mode to USC/Diags in the Configuration screen.
Virtual KVM requires the USB mouse driver, but the USB
mouse driver is available only under the X-Window operating
system.
Ensure that the correct mouse is selected for your operating
system before starting a console redirection session.
Ensure that Synchronize Mouse is checked in the Mouse
menu. Press <Alt><M> or select Mouse→ Synchronize
mouse to toggle mouse synchronization. When
synchronization is enabled, a check mark appears next to the
selection in the Mouse menu.
When you remotely install a supported Microsoft operating
system on a system with Console Redirection enabled in the
BIOS, you receive an EMS Connection Message that requires
that you select OK before you can continue. You cannot use
the mouse to select OK remotely. You must either select OK
on the local system or restart the remotely managed server,
reinstall, and then turn Console Redirection off in the BIOS.
This message is generated by Microsoft to alert the user that
Console Redirection is enabled. To ensure that this message
does not appear, always turn off Console Redirection in the
BIOS before installing an operating system remotely.