Network; Video - Huawei RP100-55T User Manual

HUAWEI RP100-55T Room Presence
User Guide
Problem
The web interface
responds slowly to
your operations
after you log in to
the web interface
using Internet
Explorer 6.
The records of the
local address book
cannot be exported.

12.2.3 Network

Table 12-8 describes the troubleshooting methods for the problems arising on the network.
Table 12-8 Troubleshooting methods for the problems arising on the network
Problem
You cannot
telnet to the
RP100-55T. A
message is
displayed,
indicating that
the number of
connections to
the RP100-55T
has reached the
upper limit.

12.2.4 Video

Table 12-9 describes the troubleshooting methods for the problems associated with video.
Issue 01 (2013-12-20)
Possible Cause
The JScript engine of Internet
Explorer 6 needs to be
upgraded or relevant patches
need to be installed.
The pop-up blocker is enabled
on Internet Explorer.
Possible Cause
The number of connections to the
RP100-55T has reached five.
If the interval between two connection
attempts is less than 10 minutes, these two
attempts are considered as two separate
connections to the RP100-55T. For
example, if multiple clients telnet to the
RP100-55T, the number of connections
will reach five. If a client has connected to
the RP100-55T and if an exception occurs
on the network, the client disconnects
from the RP100-55T. After the network is
recovered (within 10 minutes), the Telnet
resources, however, may not be released at
that time.
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12 Maintenance and Troubleshooting
Solution
 Install the patches.

Install Microsoft Windows
Script 5.7 (recommended).
From the Internet Explorer menu
bar, choose Tools > Pop-up
Blocker > Turn Off Pop-up
Blocker to disable the pop-up
blocker.
If Firefox is used, choose Tools >
Options. On the General tab,
select Show the Downloads
window when downloading a
file. On the Privacy tab, select
Accept cookies from sites. Then
click OK to save the settings.
Solution
Disconnect some of the
Telnet connections.
If no data is transmitted on
a Telnet connection for 10
minutes, the connection
will be disconnected
automatically. Wait for 10
minutes or more until
inactive Telnet connections
get disconnected, and then
telnet to the RP100-55T.
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