Conference Control; Restoring Default Settings - Huawei RP100-55T User Manual

HUAWEI RP100-55T Room Presence
User Guide
Problem

12.2.7 Conference Control

Table 12-12 describes the troubleshooting of common problems arising relating to conference
control.
Table 12-12 Troubleshooting of common problems arising relating to conference control
Problem
After the local site
joins a conference,
the View Site
function cannot be
used to view another
site.

12.2.8 Restoring Default Settings

You can use the Restore Default function to restore the default settings of the software.
This function does not affect the information saved in the address book.
To restore the default settings:
Select from the home screen, choose Settings > Installation > Restore Default. In the
displayed dialog box, enter the serial number of the RP100-55T, and then select OK.
Issue 01 (2013-12-20)
Possible Cause
Multiple conferences are
currently being held and the
videoconferencing system
cannot provide sufficient port
resources.
Possible Cause
A site in the conference is
being broadcast. In this case,
all the sites (except for the
chair site and the broadcasting
site) must view the
broadcasting site.
The chair site has performed
the Give Floor operation. In
this case, a non-chair site
cannot view other sites.
The chair site has performed
the Voice Activation
operation.
No video is sent from the site
to be viewed.
The View Site function is
restricted on the network
management system.
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12 Maintenance and Troubleshooting
Solution
If the port resources are
insufficient, wait until the
resources are available or reduce
the number of sites attending the
conference and then add sites as
required after the conference is
initiated successfully.
Solution
Contact and ask the chair site to
stop broadcasting the site.
Contact and ask the chair site to
perform the Discussion operation.
Contact and ask the chair site to
disable the voice activation
function.
Contact and ask the relevant site
administrator to troubleshoot the
site video.
Contact the administrator of the
videoconferencing system.
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