Conference Initiation - Huawei RP100-55T User Manual

HUAWEI RP100-55T Room Presence
User Guide
Problem
After the local site
joins a conference,
only the sound from
the local site can be
output from the
display and the
other sites cannot be
heard.

12.2.6 Conference Initiation

Table 12-11 describes the troubleshooting methods for the problems that arise during
conference control.
Issue 01 (2013-12-20)
Possible Cause
If audio is output from the
display properly when the
audio test is performed, it
indicates that the problem
exists at the remote site.
A loopback test is being
performed at the local site.
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12 Maintenance and Troubleshooting
Solution
The microphone at the remote site
has been muted or the chair site
has muted the microphone of the
remote site.
No audio transducer, such as a
microphone, is connected to the
audio interface that is set as the
audio source. In this case, set the
audio source again or connect a
sound pickup device to the
corresponding interface.
The relevant sound pickup device
is powered off. In this case, power
on the device.
The audio cable is not connected
securely. In this case, connect the
audio cable properly.
Stop all local and remote loopback
tests.
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