Troubleshooting Memory Failures - HP 3000 Series Handbook

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Troubleshooting Memory Failures
Table 5-6. Memory Troubleshooting Procedure
CAUSE/SYMPTOM ACTION
1. Chassis code 707D displayed? YES. No memory found.
a. Remove the CPU Card and check for the presence and correct
installation of memory SIMMs.
b. If SIMMs are installed correctly, replace the CPU Card, and
reboot the system.
c. If the error persists, call the Response Center. Refer to the
"Calling the Response Center" section for more information.
NO. Go to Step 2.
2. Chassis code 70xx displayed?
YES. HPMC due to memory error.
a. Replace the SIMM in the slot/module indicated ( "xx"
indicates the slot/module (A or B)). Reboot the system.
b. If the error remains, replace the CPU Card, and reboot.
c. If the error persists, call the Response Center. Refer to the
"Calling the Response Center" section for more information.
NO. Unknown error. Call the Response Center. Refer to the
"Calling the Response Center" section for more information.
5-10 Troubleshooting