Unscreened Call Transfer To Remote - Panasonic KX-T336 System Reference Manual

1.05 Unscreened Call Transfer to
Remote
Description
Allows operators (Attendant Console or Extension)
to transfer a call placed on the DN or CO button to
Remote Maintenance Resource. Modem answer
tone is returned instantly, if it is not in use.
This operation allows System Administrator to
perform System Administration from Remote
Location.
Refer to Section 14-B-2.00 "System Administration
from a Remote Location" for further information.
To transfer a call to Remote Maintenance
Resource, "FDN for Remote" is used, which is
assigned in "Systembperation", Remote Directory
Number.
See Section 3-B-3.00 ' Floating Directory Number
(FDN)" for details about FDN.
Programming
Conditions
If Music on Hold is assigned, the system sends
Music on Hold to the transferred party during the
transferring operation.
For further detail, refer to
Section
3-E-l .OO ' Music
on Hold."
If Remote Maintenance Resouq&isin use, busy
tone is returned to the held party. Automatic
Callback does not function in this case, so the
party should call Remote again when it becomes
idle.
If extensions other than operators dial the Remote
Directory Number, reorder tone is returned.
Operation
During a conversation with an extension or an
outside party on the DN or CO button
-1 1. Press the TRANSFER button.
The other party is placed on
Consultation Hold.
You hear confirmation tone 2,
then dial tone 1 or 3 or 4.
If your PITS has a display, it
shows:
2. Dial the "Remote Directory
Number": three or four digits.
.
l
You hear confirmation tone 3,
then dial tone 1 or 3 or 4.
. If your PITS has a display, it
shows:
<ExamDIe>
1 1234: RMT Access 1
.
t
Remote Directory Number:
three or four digits
If Remote Maintenance
Resource is not in use, the
held party hears modem
answer tone and
start
communication with Remote
instantly.
3. Replace the handset or press the
SP-PHONE button.
4-F-5