Frequently Asked Questions About Virtual Media - Dell IDRAC6 User Manual

Frequently Asked Questions about Virtual Media

Table 14-4 lists frequently asked questions and answers.
Table 14-4. Using Virtual Media: Frequently Asked Questions
Question
Sometimes, I notice my Virtual
Media client connection drop.
Why?
Which operating systems
support the iDRAC6?
Which Web browsers support
the iDRAC6?
Why do I sometimes lose my
client connection?
264
Configuring and Using Virtual Media
Answer
When a network timeout occurs, the iDRAC6
firmware drops the connection, disconnecting the
link between the server and the Virtual Drive.
If the Virtual Media configuration settings are
changed in the iDRAC6 Web-based interface or by
local RACADM commands, any connected media
is disconnected when the configuration change is
applied.
To reconnect to the Virtual Drive, use the Virtual
Media wizard.
See "Supported Operating Systems" on page 25 for
a list of supported operating systems.
See "Supported Web Browsers" on page 25 for a list
of supported Web browsers.
• You can sometimes lose your client connection if
the network is slow or if you change the CD in the
client system CD drive. For example, if you
change the CD in the client system's CD drive,
the new CD might have an autostart feature.
If this is the case, the firmware can time out and
the connection can be lost if the client system
takes too long before it is ready to read the CD.
If a connection is lost, reconnect from the GUI
and continue the previous operation.
• When a network timeout occurs, the iDRAC6
firmware drops the connection, disconnecting the
link between the server and the Virtual Drive.
Also, someone may have altered the Virtual Media
configuration settings in the Web interface or by
entering RACADM commands. To reconnect to
the Virtual Drive, use the Virtual Media feature.