Table 6-3. Other Console Redirection Page Buttons; Frequently Asked Questions; Table 6-4. Using Console Redirection Frequently Asked Questions - Dell Remote Access Controller 4 Firmware Version 1.30 User Manual

Table 6-3. Other Console Redirection Page Buttons

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Frequently Asked Questions

Table 6-4 lists frequently asked questions and answers.
Table 6-4. Using Console Redirection: Frequently Asked Questions
Question
I have just installed the Sun
Java Runtime Environment on
a management station running
the Microsoft
operating system. Do I have to
reboot the system?
Why doesn't the default video
driver for Novell
6.5 work correctly at 800x600
screen resolution when using
console redirection?
During console redirection, the
keyboard and mouse became
locked after coming back from
hibernation on a Windows
2000 system. What caused this
to happen?
During console redirection, the
mouse became locked after
coming back from hibernation
on a Windows 2003 system.
Why did this happen?
Why does the remote console
get a blank screen in BIOS or
DOS?
106
Using Console Redirection
Action
Prints the Console Redirection page.
Reloads the Console Redirection page.
Answer
You must reboot your system after you install the Sun Java Runtime
Environment to complete the installation.
® ®
Windows XP
To correct this problem, go to the screen resolution setting and select
® ®
Netware
ATI RADEON VE, 32MB
1024x768. Do not select any resolution higher than 1024x768. Console
Redirection supports these resolutions: 640x480, 800x600, and
1024x768.
To resolve this issue, you must reset the DRAC 4 by running the racadm
racreset command. If the problem is still not resolved, you must reset the
DRAC 4 by running the racadm racreset hard command.
To resolve this issue, select a different operating system than Windows
for mouse acceleration from the virtual KVM (vKVM) window pull-
down menu, wait 5 to 10 seconds, and then select Windows again. If the
problem is not resolved, you must reset the DRAC 4 by running the
racadm racreset command.
If the problem is still not resolved, you must reset the DRAC 4 by
running the racadm racreset hard command.
You may have an old version of the ATI video BIOS or a bad ATI chip.
. The resolution selection is not limited to