Call Waiting - Panasonic KX-TDA100 Features Manual

1.1 Incoming Call Features
Conditions
• "PT Ring off Setting" can be enabled or disabled through system programming. If disabled,
proprietary telephone (PT) users cannot turn the ringer off for their extensions.
1.1.3.3

Call Waiting

Description
A busy extension user can be alerted to a new call by Call Waiting. The busy extension user can then
answer the second call either by disconnecting the current call or placing it on hold.
One of the following notification methods can be assigned for each extension, depending on the type of
telephone being used and the type of call that is waiting.
a)
Call Waiting Tone: A tone is heard through the handset or built-in speaker.
b)
Off-hook Call Announcement (OHCA): The caller's voice is heard through the built-in speaker.
c)
Whisper OHCA: The caller's voice is heard through the handset.
d)
Off: No call waiting notification is given.
Call Type
Intercom Call
CO Line Call*
* Includes CO line calls transferred from another extension or received via an incoming call distribution
(ICD) group, as well as doorphone calls.
This feature is also known as Busy Station Signaling (BSS).
Conditions
• An extension in a VM group (DPT/DTMF) cannot receive a call waiting tone. This is to prevent call
waiting tones from interrupting the recording of voice mail messages.
• Data Line Security
When an extension user activates Data Line Security, Call Waiting is turned off. (→ 1.10.5 Data Line
Security)
• Call Waiting Tone
A proprietary telephone (PT) user can select the preferred call waiting tone through personal
programming (Call Waiting Tone Type Selection).
• Caller Information
When an extension receives a call waiting tone, the caller's information will flash on the display for five
seconds at 15-second intervals.
• Call Waiting from the Telephone Company
Besides the Call Waiting feature provided by the PBX, you can also subscribe to your telephone
company's Call Waiting service and receive call waiting tones from the telephone company's analog
lines. If you do, this external call waiting tone will alert an extension user of another incoming CO line
call that is waiting. The user can answer the second call by disconnecting the current call or placing it
on hold using EFA.
For details, consult your telephone company.
32 Feature Guide
Available Notification Method
DPT
Call waiting tone/OHCA/Whisper
OHCA/Off
Call waiting tone/Off
Other Telephone
Call waiting tone/Off