Troubleshooting Expansion Cards; Troubleshooting I/O Modules - Dell PowerEdge FX2 Owner's Manual

Troubleshooting expansion cards

Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
NOTE: When troubleshooting an expansion card, see the documentation for your operating system
and the expansion card.
Steps
1. Run the appropriate diagnostic test from the sled.
If the test fails, go to step 3.
2. Log in to the CMC web interface.
3. In the PCIe properties verify if the PCIe slots are assigned to the sleds.
For more information, see the Dell PowerEdge FX2 CMC User's Guide at Dell.com/esmmanuals.
4. Turn off the sleds.
5. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
6. Remove the PCIe module.
7. Ensure that each expansion card is firmly seated in its connector.
8. Reinstall the PCIe module.
9. If the problem is not resolved, turn off the system and attached peripherals, and disconnect the
system from the electrical outlet.
10. Remove the PCIe modules.
11. Remove all expansion cards installed in the system.
12. Reinstall the PCIe modules.
13. Run the appropriate diagnostic test from the sled.
If the tests fail, see
14. For each expansion card you removed in step 11, perform the following steps:
a. Turn off the system and attached peripherals, and disconnect the system from the electrical
outlet.
b. Remove the PCIe module.
c. Reinstall the expansion card.
d. Reinstall the PCIe module.
e. Run the appropriate diagnostic test.
Next steps
If a problem is still indicated, see

Troubleshooting I/O modules

Prerequisites
NOTE: To eliminate the possibility of a hardware problem with an I/O module or devices connected
to the module, ensure that the module is properly initialized and configured.
Getting Help.
Getting Help.
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