Return - Panasonic 5000 Series Operating Instructions Manual

Error Correction
RES
Your DELETE key can be programmed to require a time entry, which allows you to
adjust the appropriate time total. Use the following procedure if your Deletes require a
time entry.
1. Enter the time the original (incorrect) order was registered. Use two digits for the
hour and two digits for the minutes. For example, enter 0830 for 8:30 a.m. Press
DELETE and enter the items you need to delete.
[ ]
time
Note: If you have a copy of the original receipt, the time may appear on the transaction
number line. Use this time for your Delete entry. To enter an afternoon or evening
hour, remember to use military time for your entry: 12:00 noon = 1200, 1:00 p.m. =
1300, 2:00 p.m. = 1400, 3:00 p.m. = 1500 ..., 8:00 p.m. = 20:00, 9:00 p.m. = 2100,
10:00 p.m. = 2200, 11:00 p.m. = 2300, 12:00 midnight = 0000).
2. After you enter all items you must delete, finalize the transaction. Then, use the
same payment key used for the original transaction. For example, if the original
(wrong) transaction was closed with the CASH key, use the CASH key for the
Delete transaction.
CASH
Note: Follow your normal procedure for closing a transaction. If, for example, you
normally use Subtotal, Eat-In, Take-Out, etc., you must also use them for the Delete
transaction.

Return

The Return procedure allows you to subtract or "Refund" an item registered in a previous
transaction. You can use Return inside or outside of an order, as needed.
If you are using a check tracking system, you must go into the applicable guest check to
perform a return. If, for example, an item from guest check #15 is returned, you must go
into Check #15, then perform the return. After you close the check, however, you cannot
recall it for a return.
The procedure for Returns varies. Generally, you press RETURN, then re-enter the item
Panasonic 5000 Version 4.0 Operating Instructions - Rev. 2.0
DELETE O.J.
(or other payment key)
OPERATOR PROCEDU
CHIC
SAND
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