Task 2: Forward Calls For Busy Conditions - NEC 2400 Integration Manual

Use the following instructions to forward an RNA call for the test subscribers.
1. Using the phone of the first test subscriber, lift the handset and listen for
the dial tone.
2. Dial the access code or press the function key for forward RNA.
After you perform the action, you hear a second dial tone.
3. Dial the main extension of the UCD group to forward RNA calls to
integrated voice mail. You created the UCD main extension during the
switch administration process in Chapter , "NEAX 2400 Switch
Administration", of this document.
After you complete the process, process to the next task, "Forward Calls for Busy
Conditions."

Task 2: Forward Calls for Busy Conditions

Use this feature to forward a call when the extension is busy. When the switch
attempts to send a call and finds a busy extension, the switch transfers the call to
the INTUITY System.
NOTE:
The subscriber's service feature class must contain call forward busy
SFI=9. Dterm sets may have a function key for forward on busy (FKY=1).
Use the following instructions to forward a busy call for acceptance tests.
1. Using the phone of the first test subscriber, lift the handset and listen for
the dial tone.
2. Dial the access code or press the function key for forward on busy.
After you perform the action you hear a second dial tone.
3. Dial the main extension of the UCD group to forward busy calls to
integrated voice mail. You created the UCD main extension during the
switch administration process in Chapter 7 of this document.
NOTE:
If you do not know the access code or the function key for forward
RNA, contact your switch administrator. The switch administrator
sets the codes and function keys during the initial setup of the
switch.
NOTE:
If you do not know the access code or the function key for forward
on busy, contact your switch administrator. The switch
administrator sets the codes and function keys during the initial
setup of the switch.
Administer the Test Subscribers
Issue 2 December 1995
9-3