Switch Integration Device Problems - NEC 2400 Integration Manual

Intuity integration with nec neax 2400 switch
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Switch Integration Device Problems

The SID does not power on.
Possible Reason:
Remedy:
Possible Reason:
Remedy:
Possible Reason:
Remedy:
Possible Reason:
Remedy:
Nothing appears on the LCD display.
Possible Reason:
Remedy:
Calls are not integrated.
Possible Reason:
Remedy:
Possible Reason:
Remedy:
Possible Reason:
Remedy:
Possible Reason:
A-2
Issue 2 December 1995
The power cord connection may be loose or not
completed.
Make sure the power cord is firmly plugged into the
wall outlet and the SID.
The wall outlet may not have power.
Make sure the circuit breaker for the wall outlet is on.
The SID power switch may be set to the OFF position.
Turn the SID power switch to the ON position.
The SID may have a bad fuse.
Check the fuse on the SID.
You may need to adjust the LCD contrast.
Refer to Chapter 8, "Swi tch Integrat ion Device
Administration" for instructions on adjusting the LCD
contrast.
The cables between the SID and the INTUITY System
may not be connected correctly.
Refer to Chapter 4, "Hardware Installation", and check
the cable connections.
The INTUITY System may not be administered
correctly.
Check the administration of the system using Chapter 6
of this document.
The SID may be administered incorrectly.
Refer to Chapter 8, "Switch Integration Device
Administration", and check the administration of the
system. Make sure the channels and extensions are
configured correctly.
The baud rate for the SID-to-INTUITY System
connection may not be set correctly.

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