Troubleshooting Guide - Hitachi IJ RX2-SD160 Instruction Manual

10. TROUBLESHOOTING GUIDE

If the printer does not start up normally, perform the following checks before deciding the printer is malfunctioning.
Phenomenon
The power does not turn
ON at the press of the Start
switch.
Pressing a key does not
invoke its predefined
operation.
Or the key is not accepted.
The calendar time is not
correctly printed.
The printer does not
become ready for
printing when Start up is
pressed.
"Print overlap fault"
occurs frequently.
A fault message is
displayed.
Residual image of
characters, etc. remains on
the screen.
● If the above remedies do not restore the printer to normal, stop using
the printer, disconnect the power plug from the power outlet, and
contact your Hitachi distributor.
■ Report the following to your local source or service company:
1. TYPE-FORM (model number)
2. SER. No. (serial number)
3. Failure description
4. Organization name (department and section names included), name of person in charge, and
telephone number.
* The model number and serial number are marked on the nameplate that is attached to the
right-hand side of the printer.
Check
● Check that the main power switch is
turned ON.
● Check that the power plug is properly
connected to a power outlet.
● Check that electrical power is supplied
to the employed power outlet.
● Check that Status indicator lamp is not
on when Start switch is pressed.
● Check that Start switch is pressed for
about 2 seconds.
● See "7.4 Touch Screen Coordinate correction".
● Check that "clock stop" is not selected
from the date/time setup screen.
See "6.2 Set the Date and Time".
● Check for an ink stream ejection from
the nozzle.
● Check whether the ejected ink stream
enters the gutter hole.
● Check if the print head are dirty.
See "9. When Warning or Fault was generated".
-
CAUTION
IJ printer (Model RX2-
RX2
In detail
Solution
● Turn ON the main power switch.
● Turn OFF the main power switch.
Ensure that power is supplied to
the power outlet, and then
connect the power plug to the
power outlet.
● Ensure that Status indicator lamp
is off when pressing the Start
switch.
● Ensure that Start switch is pressed
for about 2 seconds.
● Select the "same as current time"
option.
See "6.2 Set the Date and Time".
● Stop the ink ejection sequence
by pressing the Shut down .
● See the Technical Manual "6.4
How to correct ink stream bend-
ing and nozzle clogging", and
correct the problem.
● See "1.3 Print head cleaning",
and perform the operation.
●Because of the characteristics of
the liquid crystal panel, when the
same pattern is displayed for a
long time, a residual image of the
pattern may remain. However, the
residual image will disappear with
the passage of time.
)
●Troubleshooting guide 10-1